“The new Fontaine Modification builds upon the company’s half century of experience, strong partnerships with leading truck OEMs, and unmatched design and engineering capabilities,” says Will Trantham, president of Fontaine Modification since October 2008. “By reorganizing our internal structure, we now utilize industry best practices to provide our customers with consistently high quality, fast turnaround times and innovative new services.”
The company has condensed its service offerings to focus on those most requested by customers. For the refuse industry, these core services include:
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Dual Driving Stations that enable an operator to drive a refuse collection vehicle from either the right- or left-hand side, depending on the route.
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Chassis Configuration Services, including drop-frame and step-frame conversions.
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Alternative Fuel Services, including installation of CNG and LNG engines and fuel delivery systems.
Services are delivered through a unique network of dedicated centers located next to major truck OEM manufacturing facilities across the United States. Each of the seven service
centers is staffed by a facility manager and a team of experienced technicians. All administrative personnel, sales engineers and other staff have been moved to the company’s Charlotte, N.C., headquarters. Fontaine has added two service centers in the last year, one in Williamstown, W.V., and another in Laredo, Texas.
All of the company’s research and development has been consolidated into a new Innovation Center at the Charlotte headquarters, as well. Previously, new post-production truck modification services, documentation and work processes were developed independently at each service center, resulting in duplicated effort and inconsistency. Now, a centralized engineering team designs every new industry offering at the Innovation Center, where the work processes are thoroughly documented to ensure consistent quality and results. Removing engineering from a production environment also enables Fontaine to provide innovative design solutions with unbeatable speed to market.
“Innovation is key to Fontaine Modification’s ongoing growth and success,” explains Trantham. “We have to understand the market and our customers in order to continue to develop new services that they will need in the future. Over time, many of the niche services we provide are absorbed by the OEMs. Continuous innovation is what enables us to survive and thrive.”
For more information about Fontaine Modification, call 800.FONTAINE (800.366.8246) or visit the company on the Web at www.fontainemod.com.
About Fontaine Modification
Based in Charlotte, N.C., Fontaine Modification is North America’s most comprehensive provider of truck modification services for OEMs, dealers and fleets. Fontaine uses established ship-thru agreements with all major truck manufacturers to streamline the final delivery process to the end-user. The company’s modification centers are located conveniently near OEM truck manufacturing facilities in Garland, Texas; Laredo, Texas; Springfield, Ohio; Hagerstown, Ind.;
Charlotte, N.C.; Dublin, Va.; and Williamstown, W.V. The Charlotte location also houses the company headquarters and Innovation Center.
Fontaine is a Marmon Highway Technologies (MHT) company. MHT companies support the transportation industry worldwide with a wide range of high-quality products and services. MHT companies are members of The Marmon Group, an international association of business units that operate independently within diverse business sectors. The Marmon Group is a Berkshire Hathaway Company.
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4/30/10
